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General Electronic Transcript Ordering Questions
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How do I request a transcript?
Online transcript requests can be completed through Student Self-Service or as a guest, if you don't know your Self-Service credentials:
To order via Student Self-Service use the link above or on your MyState Dashboard under Grades Self Service & Transcripts select Order Official Transcript.
As a guest, you will create an account.
How much does a transcript cost?
Transcripts for SDSU students are $9.
Can I request that my transcript request be expedited?
Official electronic transcript requests are processed within 1-3 business days of the order being placed and are the fastest way to receive your transcript.
I have a hold on my record. Can I receive my transcript?
If you have a hold that prevents the release of your transcript, we cannot process your request until the hold is cleared. Please call Records at 605-688-6195 to verify whether you have any holds preventing the release of your transcript.
Why do I need to provide consent?
The Family Educational Rights and Privacy Act (FERPA) is a Federal law that protects the privacy of student education records. Generally, schools must have written permission from the student in order to release any information from a student's education record. During the order process, you will be asked to provide consent.
When is my credit card charged?
When your order is initially placed your credit card will be authorized for the purchase amount, however, it will not be charged until the document has been produced.
General Electronic Transcript Questions
What is an electronic transcript or e Transcript and how does it work?
An electronic transcript or e Transcript is a certified PDF of your official transcript. South Dakota State University has partnered with Parchment to securely process your transcript request. Recipients of the official e Transcript receive an email with instructions on how to retrieve the document from our secure website. Official e Transcripts can be sent to any valid email address.
How can I be sure an electronic transcript is real?
South Dakota State University's official e Transcript is a certified PDF that displays a blue ribbon on the notification bar across the top of Adobe Reader, ensuring the recipient that the digital signature is authentic and the contents of the e Transcript have not been altered. Recipients of SDSU's official e Transcript must use Adobe Reader to view the transcript.
Why does my e Transcript say COPY OF OFFICIAL TRANSCRIPT when I print it?
An e Transcript is considered official in PDF format only. If printed, the words COPY OF OFFICIAL TRANSCRIPT will appear to indicate that the paper copy is not an official institutional document.
Who accepts PDF transcripts?
PDF transcript delivery is becoming increasingly common. However, before requesting PDF transcript delivery, you should verify that the recipient will accept an electronic transcript. Additionally, it is important that you verify the appropriate e-mail address for transmission of the transcript.
Can I forward a PDF transcript to someone else?
Each transcript issued in PDF format has warnings that the document is intended for the recipient only. In addition, the e-mail notification to the recipient states the same. South Dakota State University will not certify the authenticity of any PDF transcript that has been replicated or forwarded to any person or organization other than the intended recipient.
What file formats do you accept for user supplied attachments?
We accept the following file formats: jpg, jpeg, gif, png, eps, cdr, ai, pdf, tif, tiff, bmp, zip, doc, docx, xls, xlsx, txt, xml
General Document Download and Opening Questions
How long does the recipient have to download my PDF transcript?
The recipient has 7 days to download your PDF transcript before it expires.
What is a certified PDF?
It is an official transcript that has been digitally signed and therefore contains special characteristics. If this document has been issued by the School, and this document is viewed using Adobe® Acrobat version 6.0 or greater, or Adobe® Reader version 6.04 or greater, it will reveal a digital signature that has been applied to the transcript. This digital signature will appear in a pop-up screen or status bar on the document, display a blue ribbon, and declare that the document was certified by the School with a valid certificate issued by GeoTrust CA for Adobe®. This document certification can be validated by clicking on the Signature Properties of the document. The blue ribbon symbol is your assurance that the digital signature is valid, the document is authentic, and the contents of the transcript have not been altered.
If the transcript does not display a valid certification and signature message, reject this transcript immediately. An invalid digital signature display means either the digital signature is not authentic, or the document has been altered.
The digital signature can also be revoked by the transcript office if there is cause, and digital signatures can expire. A document with an invalid digital signature display should be rejected.
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What do I need to open a certified pdf?
In order to open a certified pdf, the free Adobe Reader must be installed. Click here to download the latest version of the free Adobe Reader.
How do I test if my Adobe Reader is configured correctly?
Click here to download a sample certified PDF. Click here to download a sample certified PDF with rights management.
What are the possible restrictions on a certified Adobe PDF?
As an authentic PDF, this document has embedded restrictions specified by the creator that may or may not allow for the following:
- Alteration of content
- Copying and extracting content
- Limited viewing privileges
It is important to note that the use of this document may be monitored. The rights are subject to revocation. To learn more about secure PDF's please visit www.Adobe.com
Transcript Policy Update for Coronavirus Pandemic
In response to the coronavirus outbreak, CCU staff members are working remotely until further notice. We will attempt to fulfill paper transcript orders but we encourage you to place an e-transcript order if possible. We will no longer accept rush paper transcript orders or pick-up transcript orders, and paper transcript orders may be delayed by 5-7 business days. Thank you for your understanding and patience.
Order a CCU Transcript
A CCU transcript is a comprehensive record of a student's academic progress at Colorado Christian University and the University's certified statement of the student's academic record, including coursework, grades, and degrees earned.
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All official transcript orders are submitted through CCU's easy, online ordering system. Fax and e-mail orders are not accepted.
Students can choose the following shipping methods:
- Electronic PDF transcripts delivered the moment we receive and process your order
- Paper transcripts delivered via U.S. Postal Service
View transcript costs on our transcript pricing page.
Electronic PDF transcripts
Students and alumni can place transcript orders online through a secure website, and their official CCU transcripts will be delivered to any valid e-mail address via secure certified PDF.
E-transcript delivery is the fastest, most reliable, and cost-effective way to send your transcript. E-transcripts are environmentally friendly and are the preferred method of documentation for many institutions.
CCU students and alumni can place transcript orders online through a secure website. The official CCU transcripts will be delivered to any valid e-mail address via secure certified PDF.
E-transcript ordering and delivery
E-transcript orders are submitted and paid through CCU's online ordering system.
Electronic PDF transcripts are normally sent out within 2-4 business days after the order is received. Turnaround time may increase 24-48 hours during peak times, such as the two weeks after the end of a semester.
Electronic transcripts cannot be ordered for coursework completed prior to 2000. If you completed coursework prior to the year 2000, you will need to place a paper transcript order.
Students may use the document attachment option to upload cover sheets or application letters with their official CCU e-transcript. This option is only available with CCU e-transcripts, at no extra charge.
Viewing e-transcripts
All electronic transcripts are available for download for 30 days once the order has been processed. It is the responsibility of the recipient to save the PDF file before the download period expires.
Adobe Reader is FREE and is required to view all e-transcripts. Full versions of Adobe Acrobat 6.04 and higher are acceptable for use as well. Get Adobe Reader.
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Sending e-transcripts to colleges and universities
Students can have an e-transcript sent to their own e-mail address. However, most colleges and universities will only accept e-transcripts as official transcripts if the transcripts have been sent directly to them from the transferring institution. E-transcripts sent to external institutions directly from students are considered unofficial transcripts.
It is the student's responsibility to secure a viable e-mail address for the college or university. It is also the student's responsibility to verify that the recipient will accept delivery of an electronic PDF transcript.
Paper transcripts
Delivered via U.S. Postal Service
Official CCU paper transcripts may be delivered by the United States Postal Service via First Class Mail.
CCU staff members are working remotely until further notice. We will attempt to fulfill paper transcript orders, but orders will be delayed by 5-7 business days. We encourage you to place an e-transcript order if possible for faster delivery.
Delivered via rush service
CCU Staff members are working remotely until further notice. We will no longer accept rush paper transcript orders. Students are encouraged to order an electronic transcript, which is the fastest way to send your transcript.
Paper transcript ordering and delivery via mail
Paper transcript orders are submitted and paid through CCU's online ordering system. Paper transcript orders will be delayed by 5-7 business days.
It is the student's responsibility to secure a viable mailing address for the College or University. A second mailing of a transcript due to mishandling by the U.S. Postal Service, the mail carrier, or the receiving party will require a new request form and fee.
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Please see our transcript pricing page for more information.
Paper transcript pickup at CCU's Main Campus
CCU Staff members are working remotely until further notice. We will no longer accept paper transcript orders for pickup at CCU’s Main Campus. Students are encouraged to order an electronic transcript, which is the fastest way to send your transcript.
Current students
Current students can submit a CCU transcript order directly through the online transcript order system.
When you order your transcript online, you can indicate that you wish to have your transcript held until your current semester grades have been posted or your degree has been conferred. The conferred date of degree is based upon the term in which the last graduation requirement is completed.
CCU Academy: Dual Credit and Online Dual Enrollment students
Students who have completed a dual credit or online dual enrollment course can submit a transcript order online.
Students cannot view their CCU transcript details on our credential provider's website. To confirm that all grades have been posted from the most recent school year, students should complete the unofficial transcript steps found on the CCU Academy transcripts web page.
Former students and alumni
Former students and alumni can submit a CCU transcript order online.
*Please note: If you completed coursework at CCU or one of our legacy institutions prior to the fall 2006 semester, the processing time may take several days longer to complete. Electronic transcripts cannot be ordered for coursework completed prior to 2000. If you completed coursework prior to the year 2000, you will need to place a paper transcript order.
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All transcript orders for former students and alumni are placed through our online ordering system.
Unofficial transcripts
Currently enrolled students can access their unofficial transcript in their Student Planning account in Self-Service. Unofficial transcripts are not available for former students or alumni.
Letters of completion and diplomas
Students may order a letter of completion if all degree requirements are completed but the student has not yet graduated. Letters of completion will not be delivered for students who have a conferred degree or who have a financial obligation owed to the University.
Replacement diplomas and diploma covers may be purchased by students who have graduated from the University.
Please see our transcript pricing page for more information.
Payment options
Online payment options include credit and debit cards with American Express, Discover, MasterCard, or Visa.
Financial holds
Transcripts will not be released to students who have an outstanding financial obligation to the University until all charges have been paid in full. Transcript orders held for outstanding financial balances will be canceled after 60 days if payment in full is not received.
Current students can view their student account balance in Self-Service Student Finance.
Students and alumni can e-mail the Service Central office at StudentPayments@ccu.edu and a Service Specialist will assist them.